Privacy Policy

• Account information. Your email address, and if you choose to give them, your name, your city, and how you heard about us.
• Your watches. The restaurants, dates, times and party sizes you ask us to monitor, and the history of alerts and bookings we have made for you.
• Resy connection. If you connect a Resy account, we store the session token Resy issues so we can check availability and book on your behalf. We never store your Resy password. Resy also tells us whether a card is saved on your Resy account and, where it provides them, that card's brand, last four digits and expiry date, which we keep so we can tell you when a booking cannot be charged. We do not receive or store full card numbers. OpenTable monitoring requires no account details.
• Mobile number. If you sign up for text alerts, your mobile number and a record of your consent. See Text messages below.
• Payment information. Subscriptions are processed by Stripe. Your card details go directly to Stripe and are never stored on our servers.
• Usage data. Pages visited, actions taken, timestamps, IP address, approximate location derived from it, and device and browser information.

• To monitor restaurant availability and alert you when a table you are watching opens.
• To book tables on your behalf when you have turned on auto-book.
• To send you service messages by email, and by text if you have opted in: alerts, booking confirmations, sign-in links and account notices.
• To process payments and manage your subscription.
• To keep the Service reliable and secure, and to understand how it is used so we can improve it.

Text alerts are optional. If you sign up, we store the mobile number you give us and record your consent at the moment you give it, including the time, your IP address, the number and the exact wording you agreed to. We confirm the number belongs to you by texting a one-time code before any alerts are sent.

We use your number only to send the messages you asked for: reservation availability alerts, booking confirmations, verification codes, and replies to texts you send us. Message frequency varies with how many restaurants you watch. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Your number is disclosed only to the messaging provider and carriers needed to deliver your messages.

We do not sell your personal information. We share it only with the service providers that run the Service on our behalf, and only what each needs:

• Supabase: database hosting.
• Vercel: application hosting and basic traffic analytics.
• Cloudflare: network routing for our requests to Resy.
• Upstash: scheduling availability checks.
• Stripe: payment processing.
• Resend: email delivery.
• Twilio: text message delivery, if you opt in to text alerts.
• Anthropic: understanding the texts you send us, so we can act on requests like adding or pausing a watch. Your messages and the details of your watches are sent to process each request.
• PostHog: product analytics.

When you connect Resy or watch a restaurant, we necessarily send requests to Resy or OpenTable to check availability, and to Resy to make bookings in your name. We may also disclose information if required by law, or to protect the rights and safety of our users or Tracker Enterprises LLC.

We use industry-standard measures to protect your information from unauthorized access, disclosure, alteration or destruction. We keep your information for as long as your account is active or as needed to provide the Service, and longer only where the law requires it. Copies held by our providers may persist on their systems for their own retention periods.

• Review or update your information in your account settings, or by contacting us.
• Ask us to remove your Resy connection at any time.
• Stop text alerts by replying STOP to any message.
• Ask us to delete your account and its data by emailing us.

ResTracker is not intended for anyone under 13, and we do not knowingly collect information from children. If you believe we have, contact us and we will delete it.

We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.

Questions or requests about your data: Tracker Enterprises LLC, support@restracker.com. See also our Terms of Service.